Services

We offer both ready-to-go, out of the box software products and development of custom software of any complexity.
For the most part, we work in the following areas:

VoIP

• Deployment of telephone exchanges based on the Asterisk software platform and Digium equipment.
• Installation of telephones in new offices and upgrades of the existing telecommunication systems
• Building up a united corporate telecommunication service for all branches of the same company
• Development and deployment of software that automates interaction with clients on the phone. Managing telephone services of the company, conversation recording systems, automatic calls, statistics, etc...

Software for contact centres

• Hardware and software systems to organize client interaction centres for the managing companies in the Housing and Utilities Sector.
• I&R services (contact centres) for resource managing companies in cities (Vodokanal, heating systems, energy resource sale companies, etc…)
• Software for creation of technical support departments, marketing departments, etc…, as well as for telecommunication operators, insurance companies, etc...

Automation of business processes

• Business analysis
• Deployment of systems that automate business processes (CRM, document automation)