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Release of the sixth version of the Call centre software package
Published Tue, 2014-05-27 16:04The specialists from the CTISoft, Ltd., have completed the development of the sixth version of the Call centre software package (Contact centre).
New life of the call centre in City centre of controlling and accounting for energy resource, Jsc.
Published Tue, 2014-05-27 16:00The call centre in City centre of controlling and accounting for energy resource, Jsc., Penza, that uses software delivered by CTISoft, Ltd. http://www.ctisoft.ru/en/call-center-zkh, has been working for half a year.
In RVK-Voronezh, Ltd., a ceremonial launch of an I&R service working according to the "one window" principle has taken place
Published Tue, 2014-05-27 15:57In December 2012 the Call centre of Voronezh Vodokanal started working using software delivered by CTISoft, Ltd.
Deployment of the Call centre software package in Podolsk Vodokanal has been successfully completed.
Published Tue, 2014-05-27 15:53In June 2012 deployment of the hardware and software system for call-centres was successfully completed in municipal unitary enterprise Vodokanal of Podolsk city.
In May 2012 I&R Service was put into operation in Zhilkompleks, JSC., of Korolyov.
Published Tue, 2014-05-27 15:49In May 2012 I&R Service was put into operation in Zhilkompleks, JSC., of Korolyov.
About "Experience of deployment of the clients' service centre in General Management Company, Ltd., based on the I&R system (call centre) for the companies belonging to the Housing and Utilities Sector" conference, in which Housing and Utilities Sector co
Published Tue, 2014-05-27 15:43On the 1st of August in Penza a conference named “Experience of deployment of the clients’ service centre in General Management Company, Ltd., based on the I&R system (call centre) for the companies belonging to the Housing and Utilities Sector” initiated by General Management Company, Ltd., took place in Penza.
About the "Cutting-edge technologies in the area of water supply and sewerage" seminar.
Published Tue, 2014-05-27 15:396 July 2011 in Serebryanye Prudy, Moscow Oblast, a seminar named "Cutting-edge technologies in the area of water supply and sewerage" took place. CEO of CTISoft, Ltd., who was attending the seminar, delivered a speech about the I&R system for call centres of the companies working in the area of water supply and sewerage ("Call centre").
23 May 2011 CTISoft, Ltd., started working on the second stage of deploying the call centre software package (Contact Centre) in the General management company of Penza
Published Tue, 2014-05-27 15:36"General management company" is the largest company in Penza that professionally manages blocks of flats and adjacent areas.
These days the company services 2686 blocks of flats, which is more than 75% of Penza’s housing stock. It comprises about 30 municipal unitary enterprises, emergency services, public transportation, repair services and other units necessary for servicing and repairing the housing stock. The number of employees working permanently for General management company, Ltd., is more than 100 people.
21 March 2011 CTISoft, Ltd., received state accreditation as an organization working in the IT area.
Published Tue, 2014-05-27 15:34CTISoft, Ltd., has received state accreditation according to the legislation of Russian Federation. The registry of accredited organizations received an appropriate record #1322 on 21 March 2011.
The project automating the work of the call centre in the International Centre of Learning Foreign Languages "Speak Up"
Published Tue, 2014-05-27 15:31In March 2011 the call centre of the Russian branch of the International Centre of Learning Foreign Languages "Speak Up" put into operation the hardware and software system based on IP PBX Asterisk and the software developed by CTISoft, Ltd.