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12.10.2013

Release of the sixth version of the Call centre software package

The specialists from the CTISoft, Ltd., have completed the development of the sixth version of the Call centre software package (Contact centre).

14.09.2013

New life of the call centre in City centre of controlling and accounting for energy resource, Jsc.

The call centre in City centre of controlling and accounting for energy resource, Jsc., Penza, that uses software delivered by CTISoft, Ltd. http://www.ctisoft.ru/en/call-center-zkh, has been working for half a year.

21.02.2013

In RVK-Voronezh, Ltd., a ceremonial launch of an I&R service working according to the "one window" principle has taken place

In December 2012 the Call centre of Voronezh Vodokanal started working using software delivered by CTISoft, Ltd.

CALL – center of Kaluga regional water utility operator has begun operations

Published Sun, 2011-01-23 20:17

01.10.2010

CTISoft completed the installation project of its software for the CALL-center of Kaluga Regional Vodokanal”, Ltd....

CTISoft completed the installation project of its software for the CALL-center of Kaluga Regional Vodokanal”, Ltd.

CALL-center staff was trained and began to work with the new system.

Call-center acquires calls and registers claims of the customers every day from 8.00 till 20.00.

Operators register claims, provide updated statuses on claims and consult on different questions concerning water supplying and waste-water disposal.

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